VYBE

Terms & Conditions

Version 2026-09-05 · Last updated: 5 September 2026

These Terms & Conditions (“Terms”) govern your access to and use of the VYBE app and website at onlyvybe.com (the “Service”), operated by ECA GLOBAL (M) SDN. BHD. (“we”, “us”, “our”). By creating an account or using the Service, you agree to these Terms.

1. Eligibility

You must be at least 13 years old to use the Service, and at least 18 (or the age of majority in your jurisdiction) to make purchases or use adult-only features. If you are under 18, you confirm you have a parent or guardian’s permission.

2. Your account

You are responsible for the accuracy of your account information and for keeping your credentials secure.
You are responsible for activity under your account.
You may request account deletion in the app under Profile → Settings → Delete account. Deletion and legally required retention are explained in our Privacy Policy.

3. User content

You retain ownership of the content you submit (“User Content”).
You grant us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display, distribute, and promote your User Content as needed to operate and market the Service.
You represent that you have the necessary rights to your User Content and that it does not infringe third-party rights or violate law.
We may restrict or remove content that violates these Terms or our policies.

4. Acceptable use, reports & complaints

You agree not to:

Post content that is illegal, infringing, harassing, hateful, sexually exploitative of minors, or otherwise objectionable.
Impersonate others or misrepresent your affiliation.
Spam, scrape, reverse-engineer, or interfere with the Service or its security.
Use the Service to violate applicable law or third-party rights.

Zero tolerance for objectionable content and abusive behaviour. You can report content, profiles, or messages and block users through available in-app controls. We review reports and act on objectionable content, including restricting or removing content and suspending or terminating responsible accounts, within 24 hours.

For support, complaints, privacy requests, or a report that cannot be submitted in the app, visit Support & Complaints or email business@ecare.asia. Child-safety concerns are covered by our Child Safety Standards.

5. Coins, Gifts, purchases & external services

The Service may offer purchased Coins, Promotional Coins, digital Gifts, memberships, and paid services.
Purchased and Promotional Coins are digital items for use in VYBE. They are not cash, cannot be withdrawn or transferred, and are non-refundable except where required by law or the applicable store’s rules.
Promotional Coins may have additional limits. Gifts funded with Promotional Coins do not create withdrawable Creator Income.
Eligible Gifts funded with purchased Coins may generate Creator Income under applicable creator terms, revenue-share rules, verification, adjustments, and payout requirements.
Refunds, reversals, fraud, or chargebacks may result in corresponding Coin, Gift, Creator Income, or payout adjustments.
Mobile app-store purchases are also subject to that store’s terms. Availability differs by platform and jurisdiction.
Physical goods and services offered through MARKET or by independent providers are separate from digital Coins and Gifts. Provider-specific terms, fulfilment, cancellation, and refund rules may apply.

6. Creators, campaigns & payouts

Creators and talents may be subject to additional eligibility, service, campaign, competition, revenue-share, verification, tax, and payout terms. Campaigns and competitions may have specific published rules. You are responsible for taxes applicable to income you earn through the Service.

7. Intellectual property

The Service, including its software, design, logos, and branding, is owned by ECA GLOBAL (M) SDN. BHD. and protected by intellectual-property laws. You may not use our marks without permission.

8. Third-party services

The Service may link to or rely on third-party services such as payment, streaming, identity, marketplace, or app-store providers. Their terms and privacy policies apply when you use them, and we are not responsible for independent third-party services to the extent permitted by law.

9. Disclaimers

The Service is provided “as is” and “as available” without warranties of any kind, to the fullest extent permitted by law. We do not warrant that the Service will be uninterrupted, error-free, or secure.

10. Limitation of liability

To the maximum extent permitted by law, ECA GLOBAL (M) SDN. BHD. will not be liable for indirect, incidental, special, consequential, or punitive damages, or loss of data, revenue, or profits, arising from your use of the Service.

11. Termination

We may suspend or terminate access for violations of these Terms or to protect the Service and its users. You may stop using the Service and request deletion of your account.

12. Changes to the Service or Terms

We may update the Service or these Terms. Material changes will be posted with a new version and “Last updated” date and, where appropriate, notified in the app. Where required, we will request acceptance of the updated Terms.

13. Governing law

These Terms are governed by the laws of Malaysia, and you agree to the exclusive jurisdiction of the courts of Malaysia, without regard to conflict-of-law principles.

14. Contact us

ECA GLOBAL (M) SDN. BHD.
Email: business@ecare.asia